Order & Delivery Policy

 

Welcome to Central Mall! We are committed to providing a fast, secure, and hassle-free shopping experience. Whether you're shopping for electronics, beauty products, fashion, home essentials, kitchen accessories, or other everyday products, we ensure your order is delivered safely and on time.

📦 Order Processing

✔️ Fast Processing: All confirmed orders are processed within 24 hours, excluding Sundays and public holidays.

✔️ Order Confirmation: Once your order is placed, you will receive an order confirmation via email or SMS.

💳 Payment Method

✔️ Cash on Delivery (COD) is available all across Pakistan.

✔️ Simply place your order online and pay the courier in cash when your parcel is delivered to your doorstep.

🚚 Estimated Delivery Time

📍 Lahore: 2–3 Business Days

📍 Other Cities in Pakistan: 3–5 Business Days

✔️ We work with trusted courier partners to ensure safe and timely delivery across Pakistan.

✔️ Once your order has been shipped, tracking information will be shared so you can easily monitor your parcel.

📍 Order Tracking

If you'd like to know the status of your order, our customer support team is always here to help.

📧 Email: centralmall.pk@gmail.com

 

⚡ Sales & Promotional Events

During flash sales, seasonal promotions, and other high-demand periods, delivery may take 5–7 business days due to increased order volume.

We appreciate your patience and will do our best to deliver your order as quickly as possible.

📦 Delivery Guidelines

  • Please provide a complete and accurate shipping address along with a valid contact number when placing your order.

  • Someone should be available to receive the parcel at the delivery address.

  • Delivery timelines are estimated and may vary due to weather conditions, public holidays, or courier-related delays.

  • If your order is delayed beyond the expected delivery time, please contact our support team for assistance.

❤️ Thank You for Shopping at Central Mall

Thank you for choosing Central Mall. Your trust means everything to us. We are dedicated to providing quality products, excellent customer service, and a seamless shopping experience from checkout to delivery.